Contact information

Customer Support

We are here to help you with any questions about your order, products, or policies.

Email Support

For all inquiries, please contact us at:
Hello@VelarnoJewelry.com

Or Text

070 256 06 22

070 390 53 81

We aim to respond within 24–48 business hours.

Business Hours

Monday – Friday
09:00 – 17:00 (CET)

Saturday – Sunday
Closed

Order Support

When contacting us, please include:

• Your full name
• Order number
• A clear description of your issue

This helps us resolve your request as quickly as possible.